LG Offers Insurance On Lost GSM Handsets

Mobile handset maker LG Electronics has joined hands with United India Insurance Company to offer mobile theft insurance plan for its customers.

The company's plan will insure all LG GSM handsets purchased on or after April 1, 2008, for one year from the purchasing date.

Anil Arora, Business Group Head, LG Electronics India Ltd. stated, "Loss of mobile due to theft is a major concern for handset buyers. Customers stretch their budget to purchase latest handsets and cannot afford to lose them. LG mobile theft insurance plan would provide a perfect solution to this. We not only guarantee providing best phones in the market but also guarantee to safeguard customer's interest in case of mobile theft."

In case of handset theft, the purchaser must file an FIR within 24 hours of the happening, block the SIM card and send the information to the insurance company within 7 days of the loss. In order to avail insurance, the buyers just have to follow 4 easy steps:

First, fill the insurance claim form; secondly, attach a copy of the bill provided (to the buyers) at the time of purchase, and the bill must have the handset's IMEI number; thirdly, register FIR under 'Section 379 IPC' for handset theft and must attach a copy with the claim form; and the last step is to mail the papers to the insurance company through registered post.

LG guarantees that the buyer will be paid back the cost of the mobile phone according to the market value after submission of all the required documents as explained in the claim form.

After receiving the claim, the insurance company will settle the claim directly within 15 days.

Meanwhile, LG claims that selected models of GSM handsets contain LG's unique Anti Theft Mobile Tracker (ATMT), which can help users to track their stolen mobile phones, as soon as another SIM card is inserted.

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